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Hot Tub Filter Care

Cleaning your filters is very important and there are a number of ways to clean your hot tub filter and all are effective. However, you will get different results with each method.

Before you eagerly start to clean your filters, please remember, DO NOT USE HOUSEHOLD CLEANING PRODUCTS, like laundry detergent, car wash products, dish-washing soap, or any bubbly soap for that matter.

Read more for the methods you can improve the quality of your hot tub water.

  • What does a hot tub cost to run?
    As with all hot tubs, there is a cost involved to operate and maintain them. However, our hot tubs have lots of clever little tricks to keep running costs down and make them as efficient as possible. This includes a dedicated circulation pump that runs a lower amperage than a main jet pump on low speed. An insulated top cover, insulated cabinet (Thermals and BeWell), insulated floor (Thermals and BeWell) and acrylic shell. The cost of running a hot tub depends on a number of variables and we would happily answer any questions you might have over at our contact page.
  • When should I switch off my hot tub?
    We recommend leaving your hot tub turned on as much as possible. It is much more cost-effective and efficient to turn the heat down slightly rather than turning it off altogether. Heating the hot tub if it has been off for a long period of time is time-consuming and ultimately more expensive. An additional benefit of keeping it turned on low is that it ensures the water is filtered and cleaner ready for your next use. However, if you are planning on not using it for a while or wanting a winter shut-down, we offer this service. We can send a fully approved engineer to your home in order to completely drain the hot tub including the draining pipes. Clean down the hot tub and ensure that no water remains in the system, avoiding any damage from freezing pipes. For more information about our maintenance services head over to our Service & Warranty Plans page.
  • Do you offer finance?
    Yes! 0%* APR and interest bearing Finance are available on all our Hot Tubs, Swim Spas and Outdoor Living Products!* 0% APR is available over 12 and 24 month terms on orders £5,999 and over.* 12.9% APR is available over 36, 48 and 60 month terms on all orders £750 and over. A minimum deposit of 10% is required up to a maximum of 75%. Finance is available on purchases from £750 up to £15,000. Click the link below to learn more; Escape Hot Tubs Limited is an introducer appointed representative of Ideal Sales Solutions Ltd T/A Ideal4Finance. Ideal Sales Solutions is a credit broker and not a lender (FRN 703401). Finance available subject to status. The rate offered is always provisional and will depend upon your personal circumstances, the loan amount and term. *0% APR is only available on full priced products and not available in conjunction with any other offer. If an application is made for 0% APR Finance that isn't available, your application may be rejected and a credit search may stay on your credit file. If you are unsure whether the products are eligible for 0% APR Finance, please call us on 01909 319009 before applying.
  • What's the difference between 13-amp and 32-amp hot tubs?
    13-amp hot tubs are great because they allow you to plug into normal conventional plug sockets. However, the 32-amp hot tubs require specific power supply upgrades that can only be done by a qualified electrician. While the 32-amp hot tubs typically offer more performance and generally higher specification, it is because of this that they require more power. Please factor in the cost of having an electrician install a 32-amp power supply at your home or business. Our 13-amp hot tubs either have a single 2-speed pump or seperate jet and circulation pumps along with a 2kw heater. The heater will not work when the jets are on and visa versa. A 32-amp hardwired hot tub will generally have a 3kw heater and at least one pump (up to 5 pumps) dependant on the model specification. The 32-amp hot tubs need a separate isolator which would need to be installed by a trained and certified professional electrician.
  • What do I need to do before my hot tub arrives?
    Before your hot tub is delivered, you will need to make some preparations. Such as installing an appropriate electrical supply for your hot tub. The product pages list the maximum power supply for each tub. However, we will happily speak to you about this ahead of your purchase if you would like to check. Your electrician will need this information but will be quite familiar and straight forward for a certified electrician. You will also need to create a solid base for the hot tub to stand on. Visit our Site Preparation Guide page for more info.
  • Will I receive a chemicals pack with my new hot tub?
    Yes! When we deliver your hot tub, we will go through everything you need to know and give you a setup demonstration. This will allow you to get familiar with your brand new hot tub and get you started. Our hot tub chemical starter kit is the perfect starter kit and worth visiting our chemicals page should you need any more!
  • Where do you deliver and what's the cost?
    Escape deliver Nationwide! We deliver for free within the first 100 miles of Worksop, North Nottinghamshire (S80 3GP), there is then a nominal charge of £1 per additional mile thereafter.
  • Do you deliver outside the UK Mainland?
    We do deliver outside of the UK Mainland, However, this does change how the tubs must be paid for and delivery costs will be incurred. For those wanting delivery outside of UK Mainland, please contact us before making your purchase.
  • What is the lead time for delivery?
    We regularly keep our hot tub models in stock in our South Yorkshire warehouse which enables us to fulfill most orders within 2 weeks of order. This can increase to 4-5+ weeks in peak season.
  • What if i'm not quite ready to take delivery?
    Not ready? No problem! We can hold your tub for you for a maximum of 8 weeks from the date of order, free of charge. Need longer? Please ask for details.
  • Can you fully install my hot tub?
    Yes! We offer various delivery bundles that include either our standard installation service and also our comprehensive installation service. Please visit our Delivery Bundles page for more details. All deliveries are carried out by our own team of highly skilled and experienced engineers.
  • Can you install my hot tub indoors?
    Yes, our hot tubs can be installed either indoors or outdoors. However, there are a number of things to take in consideration when installing a hot tub indoors. Such as; Installation access Sufficient Ventilation Waterproof flooring Drainage If you have any questions, please head over to our contact page and we’ll happily help you with this further.
  • Can you install the electrics for my new hot tub?
    For our 32amp hot tubs, this is most certainly a job for a qualified electrician. You MUST only use a professional electrician, this a specialist job and especially as most hot tubs are outdoors (and full of water), it is critical the electrical work is suitable and safe. Our 13amp hot tubs, also known as “Plug and Play” can operate on a regular RCD protected plug socket. We would always recommend someone familiar, experienced or qualified to sort the power supply out. But, a regular power supply from your home or business is sufficient. If in doubt, please ask a local electrician to take a look and ensure everything is safe for you.
  • Do I need any plumbing installing?
    The great news is that hot tubs don’t need a permanent water supply. They’re filled and drained using a hosepipe. This means you shouldn’t need to install any additional plumbing at your home.
  • How do you get a hot tub into position?
    If you choose a bundle which includes our delivery and positioning service, we’ll use a special spa sled to manouvere your new hot tub into place. You can find out more information on our Site Preperation page.
  • How much space do I need to get my hot tub in?
    You’ll need an access width between 850mm and 1050mm, depending on your chosen hot tub. If you than this, we may still be able to position your hot tub. We’ll call you shortly after you place your order to talk through any access problems before we deliver. In some cases, a crane will be needed to position the hot tub. Please contact us to discuss access if you have any concerns at all.
  • I may need a crane, can you help?"
    We can’t provide you with a crane but we can help you source one. Crane costs will vary from around £200 to £800+, depending on factors such as the height of your house, the distance from kerbside to the hot tub’s final position, and the type of crane being used. Please contact us to discuss your requirements.
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